Privacy Policy
Effective Date: March 21, 2026
Tote Shelf Guy (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, services, and online tools.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Phone number
Email address
Service address
Project Information
Details submitted through our customization tool (e.g., garage dimensions, storage preferences)
Technical Information
IP address
Browser type
Pages visited
2. How We Use Your Information
We use your information to:
Provide quotes and process orders
Schedule services and installations
Send updates and communicate about your project
Improve our website and services
Send occasional promotional offers and service updates
3. Text Messaging (SMS) Policy
By providing your phone number, you agree to receive text messages from Tote Shelf Guy and its related home service brands. These messages may include:
Appointment scheduling and reminders
Order updates and confirmations
Customer support communications
Promotional offers and service updates
Message frequency may vary.
Message and data rates may apply.
You can opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us at [email protected].
Consent to receive text messages is not required to purchase any goods or services.
4. Sharing of Information
We do not sell your personal information. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. We may share your information with:
Service providers or contractors to fulfill your request
Third-party tools used for scheduling, communication, and payment processing
Legal authorities if required by law
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.
6. Cookies & Tracking
Our website may use cookies and similar technologies to enhance your browsing experience and analyze site traffic.
7. Your Rights
You may request to:
Access your personal information
Update or correct your data
Request deletion of your data
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
9. Contact Information
Tote Shelf Guy
[email protected]
407-901-1280
Orlando, Florida